Responsible Gambling

Last updated: June 2025

At Canuckdraw, we are committed to promoting responsible gambling across Canada. Gambling should be an enjoyable form of entertainment — not a way to make money or solve financial issues. We aim to provide a safe environment where players can stay in control of their play and make informed choices.

Our Commitment

We support ethical gaming practices, including:

  • Preventing access by underage individuals based on provincial age limits (18+ or 19+)
  • Encouraging responsible play, self-awareness, and moderation
  • Offering tools to manage time and spending on our platform
  • Complying with Canadian provincial gaming laws and advertising policies

Are You Gambling Responsibly?

Ask yourself the following questions:

  • Do you view gambling as a source of income?
  • Do you spend more than you can afford to lose?
  • Are you borrowing money or neglecting important responsibilities to gamble?
  • Do you feel anxious, guilty, or frustrated about your gambling habits?

If you answered “yes” to any of these, consider using our self-exclusion tools or contacting a support organization listed below.

Player Tools to Stay in Control

We provide built-in features to help you manage your gaming habits:

  • Deposit Limits: Set daily, weekly, or monthly spending caps
  • Session Reminders: Get notified about your active play time
  • Self-Exclusion: Suspend your account temporarily or permanently
  • Play History: Access detailed records of your activity and transactions

Support Resources in Canada

If gambling is negatively affecting your life or someone you know, the following confidential and free support services are available 24/7:

These services offer guidance, support, and referrals to counselling for players and their families.

Underage Gambling

Gambling is restricted to individuals who have reached the legal age in their province or territory:

  • 18+ in Alberta, Manitoba, and Québec
  • 19+ in all other Canadian provinces and territories

We use age verification tools and ID checks to enforce compliance. Parents are encouraged to enable parental controls on shared devices to prevent unauthorized access.

Employee Training and Awareness

Our support and customer service staff receive ongoing training in responsible gambling practices and are prepared to assist users in setting limits, finding resources, or activating self-exclusion.

Advertising and Promotions

We ensure all promotions and advertising comply with provincial regulations and Google Ads policies. We never portray gambling as a way to solve financial problems or guarantee success. All bonus offers include clear terms, age restrictions, and responsible messaging.

Need Assistance?

Our support team is available 24/7 to help with any concerns about responsible play or to assist in activating account restrictions.

Email: support@canuckdraw.com